Shawn saw a real-time problem that a lot of people are facing and decided to take an initiative to eliminate it. Some people believe that Uber/Lyft has solved most of their travel problems, especially ones inside the city. However, Shawn realized if the people are drunk, not well, can’t drive or need to attend video call on the way to their homes, they can go home using an uber but have to return later to pick their car. What if they get a reliable chauffeur who can take them back home. What if they don’t need to come back to pick their car, They will love it! That’s the kind of response Bonobo has been receiving since it launched.